CITIZENS COMPLAINT/COMMENT FORM PROCEDURE AND FORM
Whenever a citizen has a complaint or public comment that they would like addressed by the Town, they must complete a PUBLIC COMMENT FORM. This form is available at the front desk of the Municipal Office Building as well as the Code Enforcement Office. A comment or complaint can also be submitted electronically thorough the Town website by completeing the form below.. Once it is submitted, it is automatically emailed to the Selectmen’s Secretary. A printable form is also available on the website under “Forms and Applications” http://click here for printable form.
It is recognized that some citizens prefer contacting the town by phone. Phone calls can be directed to the Selectmen’s Secretary (755-2208) who in turn will take the Complaint/Comment and complete the form on behalf of the caller.
Once a completed form is given or sent to the Selectmen’s Secretary, she will then copy it to the Town Administrator, the Board of Selectmen and the Department Head relative to the issue. The complaint will then be filed in the Selectmen’s files under ‘pending complaints.
Once the issue has been addressed and/or resolved, the Department Head will complete the form with their comments and written description of the actions taken. They will return it to the Selectmen’s Secretary who will then copy the completed from to the Selectmen and Town Administrator and finally file it in the ‘completed complaints’ folder.
AMENDED 12/15/14 PER BOARD OF SELECTMEN